Discover the security of Shopper’s Protection insurance

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What is Shopper's Protection?

Shopper's Protection is an optional insurance that gives you the confidence to shop with your Latitude Gem Visa in the knowledge that you're covered if things go wrong. It will help you meet your payment obligations if you pass away, lose your job unexpectedly or become unfit for work. It also provides extra shopping protection for purchases made using your Latitude Gem Visa, including cover for loss or damage to your purchases and reimbursing the difference if your purchase is available at a lower price.

You can take out Shopper's Protection if you:

  • have a Latitude Gem Visa account,
  • are aged between 18 and 64 inclusive, and
  • are a resident of Australia.

Like to use your Latitude Gem Visa with confidence? Apply through our Online Service Centre at or telephone us on 1300 630 977.

Continuous and regular employment for salary or wages, including self-employment, a partner in a partnership, full-time, part-time, contract or seasonal worker, or if you are contracted for a specified season, period or task.

Your Latitude Gem Visa account is with Latitude Finance Australia (LFA) ABN 42 008 583 588. Australian Credit Licence number 392145.

Need to make a claim?

Claim through Latitude Financial Services below.

Download the full Latitude Gem Visa Shopper’s Protection PDS