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Shopper’s Protection Insurance

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Cooling off period

If you change your mind within 30 days of receiving your policy, and you haven't made a claim, you can cancel your policy and obtain a full premium refund. 

You can cancel your policy by:

  • calling us on 1800 800 230, or
  • writing to us at GPO Box 1571, Sydney, NSW 1025.

Ready for Shopper's Protection?

Click to add insurance to your account now or call us on
1300 630 977.

Need to make a claim?

Claim through Latitude Financial Services below.

Download the full Gem Visa Shopper’s Protection PDS